SRI International, the Silicon Valley research lab where Apple's virtual assistant Siri was born, is working on a new generation of virtual assistants that respond to users' emotions.
From Technology Review
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Customer Service Bots Are Getting Better at Detecting Your Agitation
By Technology Review
September 22, 2016
![[article image]](https://cacm.acm.org/system/assets/0002/5087/92216.techreview.comforting_robot.large.jpg?1476779523&1474573770 "Comforting robot")
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