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How Amazon Is Tackling the AI Talent Crunch

By Fortune

June 10, 2021

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Amazon, like other tech giants, is desperately hunting for workers who have an expertise in artificial intelligence. 

The online retailer has many businesses—its core e-commerce division, the Alexa voice-activated digital service, and the AWS cloud computing unit—that depend on machine learning. But there are relatively few computer scientists who know the technology, and those who do are in high demand.

One way Amazon has adapted to the tight labor market is to require potential new programming hires to take classes in machine learning, says Bratin Saha, a vice president and general manager of machine learning services at Amazon. The company's executives believe they can teach these developers machine learning basics over a few weeks so that they can work on more cutting-edge projects after they're hired.

Other companies are emulating the strategy.

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