Home → Magazine Archive → December 1988 (Vol. 31, No. 12) → Productivity enhancement from computer-mediated communication... → Abstract

Productivity enhancement from computer-mediated communication: a systems contingency approach

By Starr Roxanne Hiltz

Communications of the ACM, Vol. 31 No. 12, Pages 1438-1454
10.1145/53580.53583

A systems contingency approach to social impacts of computing predicts that productivity enhancement will be a function of a complex interaction of social and technical systems.

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Productivity enhancement from computer-mediated communication: a systems contingency approach

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