Reading and writing with computers: a framework for explaining differences in performance

By Wilfred J. Hansen, Christina Haas

Communications of the ACM, Vol. 31 No. 9, Pages 1080-1089
10.1145/48529.48532

Several factors can influence the behavior of users as they read and write with computers. Recent research indicates that both quality and quantity depend upon page size, legibility, responsiveness and tangibility.

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Reading and writing with computers: a framework for explaining differences in performance

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