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Information technologies for the 1990s: an organizational impact perspective

By Detmar W. Straub, James C. Wetherbe

Communications of the ACM, Vol. 32 No. 11, Pages 1328-1339

When a thing is new, people say: "It is not true." Later, when its truth becomes obvious, they say: "It is not important." Finally, when its importance cannot be denied, they say: "Anyway, it is not new." Adapted from William James

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