Ok, you expect your shrink-wrapped software to work properly, without annoying reliability bugs and security holes. Or maybe you would like the systems you develop to work properly, without serious risks to their users. But those systems don't quite work the way they are supposed to. So, what's new? Perusal of the Risks archives [1] suggests that startlingly few real success stories are recorded, and that perhaps we might as well just learn to live with almost every system having bugs—some even colossal in scope [2].
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