Home → Magazine Archive → January 1999 (Vol. 42, No. 1) → Connecting the Design of Software to the Design → Abstract

Connecting the Design of Software to the Design

By Keith A. Butler, Chris Esposito, Ron Hebron

Communications of the ACM, Vol. 42 No. 1, Pages 38-46

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When the software's preference contradicts good user work practice the power of computing quickly becomes an electronic bureaucrat—frustrating productivity while imposing overhead.

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