Editorial Pointers
Page 5
News Track
Robert Fox
Pages 9-10
Digital Village: How Xday Figures in the Y2k Countdown
Hal Berghel
Pages 11-15
How Often Should a Firm Buy New PCs?
Researchers have found it challenging to identify the business impact of computers and IT spending.
Gerald V. Post
Pages 17-21
Viewpoint: Saving Our Sacred Honor
Leon A. Kappelman
Pages 23-25
Persuasive Technologies
Now is your chance to decide what they will persuade us to do—and how they'll do it.
B. J. Fogg
Pages 26-29
The Landscape of Persuasive Technologies
Aimed largely at children today, persuasion is already part of many technologies, but many more are on the way for everyone else.
Phillip King, Jason Tester
Pages 31-38
Credibility and Computing Technology
Users want to trust, and generally do. But that trust is undermined, often forever, when the system delivers erroneous information.
Shawn Tseng, B. J. Fogg
Pages 39-44
-Understanding the Seductive Experience
Extraordinary products seduce the casual user, as well as the paying customer. Software is no exception, as long as it fulfills its promises.
Julie Khaslavsky, Nathan Shedroff
Pages 45-49
Toward an Ethics of Persuasive Technology
Ask yourself whether your technology persuades users to do something you wouldn't want to be persuaded to do yourself.
Daniel Berdichevsky, Erik Neuenschwander
Pages 51-58
The Diversity of Usability Practices
The U.S. has a long-standing tradition of usability labs, whereas usability labs in Danish industry are a fairly novel phenomenon. On the other hand, the Scandinavian countries, including Denmark, have a strong tradition for …
Kim Halskov Madsen
Pages 60-62
Replacing Usability Testing with User Dialogue
How a Danish manufacturing company enhanced itsproduct design process by supporting user participation.
Jacob Buur, Kirsten Bagger
Pages 63-66
Increasing Ease of Use
Emphasizing organizational transformation, process integration, and method optimization.
Karel Vredenburg
Pages 67-71
A Contribution to the Design Process
Achieving essential strengths in design, sound, picture, user interaction, and system integration.
Klaus B. Bærentsen, Henning Slavensky
Pages 72-77
Strengthening the Focus on U-sers' Working Practices
Getting beyond traditional usability testing.
Julia Gardner
Pages 78-82
A Flexible Approach to Third-Party -Usability
As the nature of usability testing changes, so too have the techniques of third-party vendors.
William R. Dolan, Joseph S. Dumas
Pages 83-85
Organizing Usability Work to Fit the Full Product Range
As broad and varied as it may be, design influence still must maintain a user-centered perspective.
Michael Muller, Mary P. Czerwinski
Pages 87-90
Cooperative -Usability Practices
Detailed studies illustrate the diversity of ways to improve product quality by nurturing usability issues.
Thea Borgholm, Kim Halskov Madsen
Pages 91-97
Technical Opinion: Reuse: Been There, Done That
Lessons learned from software reuse.
Jeffrey S. Poulin
Pages 98-100
Inside Risks: Ten Myths About Y2K Inspections
The Y2K problem has given rise to a few statements that sound like unprofessional urban folklore.
David Lorge Parnas
Page 128