Editorial
Diane Crawford
Page 5
News Track
Robert Fox
Pages 9-10
Forum: Participatory Vs. Representative Democracy
Pages 13-15
Practical Programmer: Academics, and the Scarlet Letter 'A'
The computing world desperately needs truth-seekers, and fewer Advocates.
Robert L. Glass
Pages 17-18
The Profession of IT: Crossing the Chasm
The keys to a coherent profession are bridges between computing technologists and the multitude.
Peter J. Denning
Pages 21-25
Viewpoint: On Bias, Science, Equal Protection, and Liability
The influence of social climate on judgement.
David Lanning
Pages 27-29
Agent-Oriented Technology For Telecommunications: Introduction
Pages 30-33
An Agent-Based Approach For Building Complex Software Systems
Why agent-oriented approaches are well suited for developing complex, distributed systems.
Nicholas R. Jennings
Pages 35-41
Agent-Based Telematic Services and Telecom Applications
A toolkit for realizing rapid development, deployment, and management of agent-based systems and services.
Stefan Fricke, Karsten Bsufka, Jan Keiser, Torge Schmidt, Ralf Sesseler, Sahin Albayrak
Pages 43-48
Community-Based Service Location
How virtual communities and software agents can be used to provide and locate trustworthy services on the Internet.
Munindar P. Singh, Bin Yu, Mahadevan Venkatraman
Pages 49-54
Service Creation and Management in Active Telecom Networks
Establishing a framework allowing customers to run their own customized services over a provider's network.
Marcus Brunner, Bernhard Plattner, Rolf Stadler
Pages 55-61
Communication Management Experiences in E-Commerce: Using a Multiagent System to Provide Intermediation Service in an E-Commerce Environment
Using a multiagent system to provide intermediation service in an e-commerce environment.
Francisco Valera, Jorge E. López de Vergara, José I. Moreno, Víctor A. Villagrá, Julio Berrocal
Pages 63-69
Agent-Oriented Technology in Support of E-Business
Enabling the development of "intelligent" business agents for adaptive, reusable software.
Mike P. Papazoglou
Pages 71-77
E-Commerce and the Information Market
Orchestrating online transactions between suppliers and customers, infomediaries walk a fine line creating services, controlling costs, and not winding up as order-takers for larger entities.
Varun Grover, James T. C. Teng
Pages 79-86
Blowing the Whistle on Troubled Software Projects
Despite inevitable personal risk, auditors owe their organizations accurate information about project status, especially bad news, in the interests of halting software project runaways. Management owes them the courtesy of listening …
Daniel Robey
Pages 87-93
Targeting Audiences on the Internet
How can researchers and communicators reach their desired audience on the Internet? Can Internet users be successfully and responsibly recruited as participants in studies and surveys? A recent exploration of these questions …
Tanya L. Cheyne, Frank E. Ritter
Pages 94-98
Bottom-up Design of Active Object-Oriented Databases
Top-down design approaches give database designers little guidance with transforming a conceptual model into an active object-oriented database schema. A bottom-up design approach may provide a better perspective.
G. Kappel, S. Rausch-Schott, W. Retschitzegger, M. Sakkinen
Pages 99-104
Thinking Objectively: Software Process Improvement in the Small
A small software development company's most difficult challenge: changing processes to match changing circumstances.
Robert P. Ward, Mohamed E. Fayad, Mauri Laitinen
Pages 105-107
Inside Risks: Cyber Underwriters Lab
Bruce Schneier
Page 128