Home → Magazine Archive → August 2005 (Vol. 48, No. 8) → Why Do People Hate Spyware? → Abstract

Why Do People Hate Spyware?

By Lee A. Freeman, Andrew Urbaczewski

Communications of the ACM, Vol. 48 No. 8, Pages 50-53

Few people or corporations believe spyware is beneficial to the computing experience, but this issue has not been well studied [6]. This assertion is based on the trade press and countless Internet sites providing numerous articles and stories that mention slow Internet connections [5], slow computer processing [3], or privacy concerns [1], among many other reasons. To examine the reasons for this concern beyond anecdotes, a survey was conducted to empirically identify the rhetoric and the reasoning behind users' disgust of spyware.

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