Home → Magazine Archive → April 2007 (Vol. 50, No. 4) → Mastering the Mess → Abstract

Mastering the Mess

By Peter J. Denning

Communications of the ACM, Vol. 50 No. 4, Pages 21-25
10.1145/1232743.1232763



We frequently find ourselves immersed in intransigent situations whose resolution demands a disruptive innovation. There are useful strategies for these situations.

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