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RFID in the Supply Chain: Panacea or Pandora's Box?

By Brian L. Dos Santos, Lars S. Smith

Communications of the ACM, Vol. 51 No. 10, Pages 127-131

Today, it is widely believed that the use of radio frequency identification (RFID) technology will enable substantive supply chain transformations. RFID can help reduce counterfeiting, theft, and the bullwhip effect; it can improve on-shelf availability, customer service, inventory management, downstream forecasting, warehouse and back room operations.

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