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Exploring the Dark Side of IS in Achieving Organizational Agility

By DongBack Seo, Ariel I. La Paz

Communications of the ACM, Vol. 51 No. 11, Pages 136-139

Organizational agility is currently a popular topic in the academic and practitioner communities. While Information Systems (IS) has been identified as having a positive impact in the pursuit of the goal of the agile organization, we also want to present a set of forces that may act against agility by means of inefficient or ineffective design, use or understanding of the role of IS in the process of acquiring signals, responding and learning from experience.

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