Today's automated systems provide enormous safety and convenience. However, when glitches, problems, or breakdowns occur, the results can be catastrophic.
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Home → Magazine Archive → December 2009 (Vol. 52, No. 12) → Making Automation Work → Abstract
Making Automation Work
By Samuel Greengard
Communications of the ACM,
Vol. 52 No. 12, Pages 18-19
10.1145/1610252.1610261
![[article image]](https://cacm.acm.org/system/assets/0000/1854/111609_CACMpg18_Making_Automation.large.jpg?1476779427&1258565293 "D.C. Metro subway crash")
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