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Intelligent Service Machine

By Wei-Fung Tung, Soe-Tsyr Yuan

Communications of the ACM, Vol. 53 No. 8, Pages 129-134
10.1145/1787234.1787268



The service sector is becoming increasingly important to the economies of many countries, especially developed countries. OECD recently released a report noting that government policy in developed countries has not been attuned to the service sector.

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