Home → Magazine Archive → September 2016 (Vol. 59, No. 9) → Bad Software Architecture Is a People Problem → Abstract
By Kate Matsudaira
Communications of the ACM,
Vol. 59 No. 9, Pages 42-43
10.1145/2948981
![[article image]](https://cacm.acm.org/system/assets/0002/4719/081916_CACMpg43_Bad-Software.large.jpg?1476779511&1471636507 "Bad Software Architecture Is a People Problem, illustration")
It all started with a bug.
Customers were complaining their information was out of date on the website. They would make an update and for some reason their changes were not being reflected. Caching seemed like the obvious problem, but once we started diving into the details, we realized it was a much bigger issue.
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