U.S. consumers' enthusiasm for autonomous delivery technologies – including drones, self-driving vehicles, and robots – is growing during the COVID-19 pandemic, according to the Consumer Technology Association (CTA)® Autonomous Delivery Systems: Consumer Awareness & Favorability Study.
The study finds one-quarter (26%) of consumers now view autonomous delivery technologies more favorably than before the coronavirus health crisis.
Half (49%) of consumers rate these technologies as somewhat or very favorable.
"With the increased need for contactless delivery, consumers are getting first-hand experience and becoming more familiar and comfortable with autonomous systems such as self-driving vehicles and drones," said CTA's Lesley Rohrbaugh.
"Our data shows that these emerging technologies are playing an important role in delivering essential groceries, household items, and medical supplies."
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