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El Salvador President Steps in to Fix Bitcoin Rollout Snags

By Reuters

September 13, 2021

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Salvadoran President Nayib Bukele has interceded in the troubled launch of a bitcoin payments application, urging users to report problems on his Twitter feed.

Bukele asked users to close and restart the government-backed Chivo app if a "currently under maintenance" error screen appeared.

He has sent numerous tweets telling users how to download Chivo, which advertises commission-free transactions and which his governments hopes will be embraced by unbanked Salvadorans.

Bukele later said the digital wallet app was being disconnected for the second time to "improve user experience and the problems it had during the day."

Douglas Rodriguez, the head of El Salvador's central bank, said bitcoin adoption needed time to "mature," while JP Morgan Chase said some technical snags are unsurprising, given the nation "had only three months to prepare for this grand experiment."

From Reuters
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