As artificial intelligence lays claims to growing parts of our social and consumer lives, it's supposed to eliminate all the creeping flaws humans introduce to the world.
The reality, of course, is quite different. From Facebook algorithms that learn how to stoke anger to facial recognition apps that don't recognize people of color, AI frequently offers less of an improvement on the status quo than an insidious reinforcement of it.
Now a Silicon Valley upstart says he has a fresh approach to the problem. Alan Cowen, a former Google data scientist with a background in psychology, has created a research company, Hume AI, and a companion not-for-profit that he says can help make the whole messy business of AI more empathetic and human.
By getting trained on hundreds of thousands of facial and vocal expressions from around the world, artificial intelligence on the Hume platform can react to how users are truly feeling and cater more closely to their emotional needs, Cowen said.
From The Washington Post
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