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Hospital Robots Are Helping Combat Wave of Nurse Burnout

By Wired

April 26, 2022

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Specialized delivery robots deployed at hospitals are helping to counter nurse burnout.

About 15 Moxi robots from Diligent Robotics have been installed in some of the largest U.S. hospitals during the pandemic, conveying objects like smartphones to patients in emergency rooms when visitors were forbidden by COVID-19 protocols.

Moxi uses a camera and a light detection and ranging sensor to map hospital floors and detect people and items to be avoided, and also features a robotic arm and a digital face.

Another 60 Moxies are slated to deploy later this year, and Diligent Robotics CEO Andrea Thomaz says nearly every healthcare system "is thinking about robotics and automation or has robotics and automation on their strategic agenda."

A review by the American Nurses Association found nurses appreciated Moxi for letting them interact with patients more, and for saving them energy.

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